2TMaaS team dog and bone.jpg

Tech & telco management for organisations that improve the world

From strategic oversight of technology to hands-on telco management we help manage expenses, vendor relationships and implement your strategy to maximise your impact while reducing costs.

MANAGE | AUDIT | OPTIMISE
Arrow down pink@2x.png

For clients who seek tighter control of their technology services, to stay on top of assets, save money and ensure teams get the right services.

To ensure your technology strategies and procurement projects deliver maximum value we provide strategic oversight, governance and telecommunications management services.

From the the nitty-gritty of rationalising your technology spend to providing oversight and governance of your IT strategy, we can help with operational and telco management.

Team strategy page_dog and bone.png
Amber Beard, Account Director
Dog outline.png

Technology Strategy Oversight

Our expert technology advisors and CIOs provide strategic and independent advice to ensure that you choose, implement and manage the right technologies in the right way for your organisation.

 

We ensure your strategy is implemented, vendors deliver the greatest value and executive leadership understand the impact of their investment.

Telecommunications Management

Our robust Telco Management includes expense management, custom analytics & analysis software, contract auditing and benchmarking.

Our Telco Expense Management (TEM) service includes monthly expense reporting and auditing, mobile data management, cost centre reporting, contract tracking and asset register maintenance.

 

We’re for organisations who improve the world.

WE SPECIALISE IN NFP, GOVERNMENT AND SOCIAL ENTERPRISES 
Workways_FIGMA.png
VACCA_FIGMA.png
Anglicare Victoria_FIGMA.png
BSL_FIGMA.png
Beyond Blue_FIGMA.png
carers vic.png
MCM_FIGMA.png
TSA_FIGMA.png
Arrow down pink@2x.png
 
Matt_Triangle.png
Matt Walton, General Manager
CIO AS A SERVICE

Ongoing Strategic Advice

Many of our client's managers don't have the time or technical expertise to proactively manage technology.

 

Our strategic consultants and CIOs can help support your team to develop, implement and manage your IT strategy, vendors and stakeholders.

 
ONGOING MANAGEMENT 

Telco Management

We’ll help you manage your services, stay on top of assets, proactively control your costs and ensure teams get the right services to do their job well.

Our telco experts allow you to keep your in-house resources where you need them and provide significant opportunities to reduce costs. 

Telco management.jpg
 
red phone fun dog and bone.png
Mohamad Uzair, Associate Consultant
Hamish McLean, Team Leader TMaaS
ONGOING TELCO MANAGEMENT

On call support

We’re leaders in the the field of telecommunications contracts and analytics for Not-for-Profits and government. In the last 12 months we saved our NFP and government clients over $16M.

Our Telecommunications Service Desk supplements your teams in delivering day to day operational requirements that align to organisational strategic priorities.

 

Ensuring adherence to internal cost management, stakeholder reporting, workflow and vendor accountability frameworks.

MOBILE DEVICE MANAGEMENT

Ongoing Mobile Device Management

Whether its reduced telco spend, solving asset management issues, financial reporting or securing organisational resources, Mobile Device Management (MDM) can answer many of the problems organisations face with their telco.

 

Having a Mobile Device Management means:

  • mobile devices are managed through a central platform.

  • Devices can be secured

  • Apps can be remotely deployed

  • Policies, compliance and restrictions can be enforced.


We help our clients have clarity and find the right Mobile Device Management platform for them and manage your mobile strategy ongoing.

Telco management.jpg
Optimising your mobile contacts.jpg
TELCO EXPENSE MANAGEMENT

Optimising your mobile contracts

It’s pretty common for organisations to be paying more than they should on their mobile fleets.

 

Whether you're mid contract, just signed or towards the end, our analysis software and hands on experience will help you get the most out of your current contract - without breaking it.

This is another one of the quickest ways of helping our clients access funds to invest in technology strategy. 

 
TELCO EXPENSE MANAGEMENT

Verifying your rates

Being on the wrong rates is one of the most common reasons for organisations to be significantly overcharged.


We’ll make sure you’re on the correct rates and get your money back if you’re not.

Verifying your rates.jpg

DID YOU KNOW

Between 5-25% of telecommunications billing is erroneous. Left unchecked, these errors can account for a sizeable amount of your budget each year.

TELCO EXPENSE MANAGEMENT
Auditing unneeded services.jpg

Auditing unneeded services

You’d be surprised how many organisations are losing money on services that aren't being used. It's understandable when you have hundreds or thousands of devices.


We’ll do the tedious task of tracking down all the services you're paying for that are no longer required and help you save a lot of money.

In fact this is one of the quickest ways of helping our clients access funds to invest in technology strategy. 

TECH & TELCO MANAGEMENT

Vendor Management

As an experienced independent partner, we help with the ongoing management of vendors using proven frameworks that lead to positive relationships, increased accountability, speedier issue resolution, and better service integration.

James and Tim.png
James O'Callaghan, Senior Consultant
Tim Anderson, Senior Consultant

Management services

  • Monitoring expense management

  • Bill auditing & exception reporting

  • Mobile data management

  • Cost centre reporting

  • Billing resolution management

  • Cost savings implementation

  • Service / plan procurement

  • Contract status tracking

  • Helpdesk support​

  • Site set-ups & relocations

  • Hardware & device procurement

  • Vendor management

  • ICT steering committee support

  • Executive/board reporting

  • Program oversight

Dog and bone illustration.png
PROPRIETARY SOFTWARE
Software 3 devices_owl.png
Software 3 devices.png

Proprietary expense analysis software

Over 18 years we've developed custom analytics software to programmatically assess large telco bills. In minutes we can analyse contracts with thousands of line items combined with industry-wide benchmarks and trends to rapidly identify gaps and opportunities.

 
 

Case studies

Beyond Blue phone support.png

Unified Communications Strategy

bb-logo.png

Beyond Blue help Australians achieve their best possible mental health.

We supported them with an Independent RFP process and strategy for their Unified Communications.


Moving their telephony, document collaboration and instant messaging to the one platform meant that they had a seamless transition to remote working for the entire organisation.

 

“There have been huge benefits to our organisation of engaging Dog and Bone.”

DEAN MILLS, HEAD OF TECHNOLOGY, ANGLICARE VICTORIA
680-dogandbone-eventphotos-3195-HighRes_edited.jpg
Uzi dog and bone.png

“We’re able to have a huge impact on our clients from a tech and telco perspective, which enables them to grow and reinvest in their missions. With the kinds of clients we have I really love the fact that we can help them achieve their mission."

MOHAMMAD UZAIR, ASSOCIATE CONSULTANT