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Navigating the NBN price changes: A call for NFPs to reassess network suitability and value

The recent announcement of NBN price changes has sent ripples through the Australian market, impacting a wide array of sectors, including the not-for-profit (NFP) sector. As organisations committed to creating positive social change, NFPs often operate on tight budgets with limited resources. These price increases present both a challenge and an opportunity for NFPs to reassess their network suitability and overall value.


Understanding the impact The NBN Co has decided to implement a new pricing model, significantly increasing costs for many organisations. This development is particularly concerning for NFPs that rely heavily on affordable, reliable internet access to deliver services, engage with stakeholders, and manage day-to-day operations.


NFPs utilise network solutions in various ways depending on their size and needs. Some smaller organisations might use NBN connections at each of their service locations, while others might rely on 5G modems or mobile connections for flexibility. Larger NFPs often employ wide area network (WAN) solutions to connect multiple offices and service sites seamlessly. Regardless of the approach, stable and cost-effective network connectivity is crucial for effective service delivery and communication.


In the context of these price changes, NFPs must consider the direct impact on their budgets and the potential ripple effects on their service delivery and stakeholder engagement. Increased costs may force some organisations to reallocate funds, potentially diverting resources away from critical programs and services.


Reassessing network suitability and value 

Given this new pricing landscape, it's crucial for NFPs to evaluate their current network solutions and explore alternatives that may offer better value for money. Here are some key areas to focus on:


Cost efficiency:

  • Assess current network expenses and identify areas where costs can be reduced without compromising service quality.

  • Explore different internet service providers (ISPs) to find more competitive rates or bundled services that might offer better overall value.

  • Consider the costs associated with upgrading or changing network infrastructure, such as purchasing new routers or other necessary equipment. This can be a significant expense, but investing in updated technology may lead to long-term savings and improved performance.


Service reliability:

  • Evaluate the reliability and suitability of your current network. Frequent outages or slow speeds can severely impact your organisation's ability to function efficiently.

  • Different types and speeds of internet connections can have varying impacts on service delivery. For instance, a 50Mbps download speed might suffice for a small office, but a larger office with 20 people would likely need at least 100/100 Mbps or more. For even larger setups, enterprise-grade Ethernet or fibre connections might be necessary to ensure smooth and uninterrupted operations.

  • Additionally, explore opportunities to upgrade to better service plans that might have become more affordable. According to the NBN pricing changes, some higher-speed plans have seen price reductions, offering a chance to enhance service quality without a significant increase in costs.


Scalability:

  • Ensure that your network can scale with your organisation’s growth. As your services expand, your internet needs will likely increase.

  • Look for flexible plans that can adjust to your changing needs without incurring prohibitive costs. A scalable network solution ensures that as your NFP grows, your technology can keep pace, supporting increased data usage and more users.


Fit for purpose:

  • Ensure that your network is the right type for you and your organisation.

  • As more and more services move into the cloud, a dedicated WAN interconnecting all your offices may no longer be necessary when a higher speed internet connection could be sufficient.

  • Consider hybrid working arrangements and the peak number of staff occupying offices to align and balance network capabilities with staff needs.

Practical examples and considerations

To illustrate these points, let's consider a hypothetical NFP office with 20 staff members currently using an asymmetrical NBN plan and paying $100 per month. The recent price changes could push their monthly expenses higher, straining their already tight budget. This increase might force them to cut back on essential services or programs to manage the additional costs.


In reassessing their network, this office might find two viable options:


Switching to a different ISP:

  • They could explore smaller ISPs offering competitive rates and reliable service histories. This could lead to cost savings and potentially better service quality.

  • For example, they might find an ISP offering a similar asymmetrical NBN plan for $80 per month, resulting in significant annual savings.


Exploring mobile or satellite solutions:

  • For scenarios where NBN is not possible, appropriate, or cost effective, such as shared offices, organisation may choose to leverage 5G mobile services.

  • In remote communities where NBN service is less accessible, the office might consider using mobile internet or satellite services for example StarLink. These alternatives can provide robust connectivity where traditional broadband options fall short.

  • While initial setup costs for satellite services might be higher, the improved reliability and performance could justify the investment, ensuring uninterrupted service delivery and communication.


By reassessing their network, this NFP could not only manage their costs more effectively but also improve their overall service reliability and scalability.


Broader implications and possibilities 

While the immediate focus might be on managing the impact of the NBN price changes, this situation also presents a broader opportunity for NFPs to rethink their approach to technology. By adopting more strategic, value-driven solutions, organisations can enhance their operational efficiency and service delivery, ultimately making a greater impact in their communities.


Enhanced security:

  • Upgrading your network infrastructure, such as purchasing new, more secure routers, can significantly enhance your organisation's cybersecurity posture.

  • Implementing more secure Wi-Fi solutions can protect sensitive data and reduce the risk of cyber threats, ensuring that your organisation remains safe and compliant with relevant regulations.


Broader use of cloud systems:

  • The transition to cloud-based systems can offer significant advantages, including scalability, flexibility, and cost savings. By moving data and applications to the cloud, NFPs can reduce reliance on physical infrastructure and benefit from enhanced security features offered by cloud providers.

  • Cloud solutions facilitate better data management, improved accessibility, and seamless collaboration among team members, regardless of their physical location. This can be particularly advantageous for NFPs with multiple service locations or remote operations.


Embracing the hybrid workplace:

  • The shift towards a hybrid workplace model, where staff work both remotely and in-office, requires robust and flexible network solutions. Ensuring that employees have reliable internet access, secure VPN connections, and the necessary tools to work efficiently from anywhere is crucial.

  • Investing in mobility solutions, such as laptops, tablets, and secure mobile connectivity, can enhance productivity and ensure that your team remains connected and effective, whether they are working from home, in the office, or in the field.


Investing in scalable, cost-effective technology can empower NFPs to:


  • Reduce costs: Streamlined operations and better vendor management can lead to significant cost savings.

  • Enhance quality: Upgrading to faster, more reliable internet services can improve overall operational efficiency and user satisfaction.

  • Improve security: Enhanced network infrastructure can provide better protection against cyber threats.

  • Improve decision-making: Access to better data and communication tools can enhance decision-making processes, leading to more effective and impactful programs.



In light of the NBN price changes, we encourage NFPs to take proactive steps in reassessing their network suitability and value. This is not just about managing costs but about ensuring your technology solutions support your mission and enhances your impact.


Dog and Bone are excited that we can continue to drive positive change and make a meaningful difference in the world. Together, we can ensure that NFPs remain resilient, adaptable, and capable of achieving their vital missions despite the evolving technological landscape. Dog and Bone is well positioned to help you in achieving this mission, let's work together to navigate these challenges and turn them into opportunities for growth and innovation.


Contact Dog and Bone today to learn more about how we can support your organisation in making informed, strategic technology decisions. For more information, visit our website at Dog and Bone.



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