Project type: ICT Health Check and CIO as a Service
Since their foundation in 1857, The Sisters of the Good Samaritan have responded to the call of the most vulnerable, especially disadvantaged women and children, offering refuge, education and hope. The Sisters of the Good Samaritan today work with their colleagues and partners in ministry across Australia and in Japan, the Philippines and Kiribati.
The Sisters of the Good Samaritan were looking to identify improvement opportunities, mitigate potential risks, and to assess their current IT service provider. Additionally, following an IT health check the Sisters required support in the transition to a new operating platform.
Collaboratively undertook an assessment of SGS’s technology environment through an ICT health check
Critically assessed and supported renegotiation with incumbent service provider
Proposed and agreed approach with Leadership team and executives
Identified savings and implemented mobile phone fleet review
Supported and advised on risk remediation , ICT Roadmap and implementation
Delivered implementation roadmap, prioritising risk mitigation, business system consolidation and cost reduction
Support with implemented contemporary cloud based, cost effective operating model
Achieved a 50% saving over 2 years through mobile fleet review
Provided Project, Security, Training and Change Management advice to SGS Executive
SGS’ objective was to stabilise their ICT environment and set it up for the future, identify opportunities, reduce risk, and get the most out of their current partnership with their service provider.
“Dog & Bone’s strategic guidance and expertise was key to SGS aligning IT with our strategic priorities and assisting us to achieve our goals.”
- Natalie Acton, Director of Operations, Sisters of the Good Samaritan