A $1.45M cost reduction identified for Melton City Council

Project type: Telecommunications and Managed Service Provider RFP

Located in a growth corridor to Melbourne’s west, the City of Melton City Council provides vital government and community services to a widely dispersed and growing population across 38 council locations.


City of Melton engaged Dog and Bone to establish a clear understanding of the current ICT posture and gather future requirements for services across 7 service towers and facilitate an RFP enabling council to contract new services setting the foundation for future strategy and growth.

Strategies Implemented

  • Undertook a current state and risk assessment of technology environment

  • Gathered and documented future requirements for 7 service towers

  • Assisted in development and documentation of future account and service model

  • Developed a technology partner RFP with structured evaluation and assessment criteria


  • New service contracts aligned with council requirements

  • Contract flexibility to support future growth and change

  • Additional service towers included in contracted services to enable future services and strategies

  • Identified $1.45M cost reduction over 3 years

Melton City Council’s objective was to find a trusted technology partner who could partner with the council supporting current technologies and enabling future strategy and growth in support of the community.

“It was great to have Dog & Bone’s insight and expertise. We were extremely happy with the identified cost reduction of $1.4M over 3 years!”

- Robert Zucca, Melton City Council