As non-profit organisations increasingly rely on mobile devices to keep their operations running, mobile device management (MDM) has become a critical component in securing sensitive information. MDM provides a way to manage mobile devices remotely and enforce security policies to safeguard data.
In this article, we explore the benefits for non-profits and how it can help improve their security posture.
Benefits of mobile device management
1. Remote wiping of sensitive company information
With MDM, non-profits can remotely wipe sensitive company information such as client data, documentation, and intellectual property in the event of a lost or stolen device. This helps to prevent unauthorised access to sensitive data and protects the organisation from data breaches.
2. Greater control over applications used to access company resources
MDM policies can restrict access to company data to only company-approved applications. For example, limiting email access to only the approved email client. Limiting the installation of apps to only those that are approved by the organisation helps to reduce the risk of malware and other security threats.
3. Centrally managed and enrolled devices
MDM software enables centralised management and enrolment of devices. This means that the organisation can monitor and manage all devices from a central location. Facilitating remote, centralised software updates for all devices enrolled in the system helps to ensure that devices are running on the latest software versions, which often include critical security patches.
4. Encryption of data
MDM policies can enforce encryption of data on devices. This helps to ensure that sensitive information is protected from unauthorised access in the event of a lost or stolen device.
5. Zero-touch enrolment for efficient MDM management
Zero-touch is a feature available for Android and iOS devices that streamlines the device enrolment process by allowing a device to be automatically enrolled in an MDM system as soon as it is powered on. Google Zero Touch, Samsung Knox, and Apple Business Manager are just a few examples of zero-touch enrolment programs available.
One of the key benefits of zero-touch enrolment is that the supplier can ensure devices are provisioned within the chosen zero-touch enrolment system, allowing for automatic enrolment on receipt of the device. This can save IT teams a significant amount of time and effort when deploying devices, as they no longer need to manually enrol each device.
6. Standardising procurement of devices for ease of administration
Standardising the procurement of devices can be beneficial for non-profits, as it allows for ease of administration and streamlines IT processes. By purchasing a single type of device, IT teams can become experts in that device and ensure that they are familiar with its operating system, applications, and security features. This can make it easier to manage and maintain devices, as well as troubleshoot any issues that may arise.
Additionally, standardising procurement can help reduce costs associated with purchasing and maintaining multiple types of devices. By purchasing devices in bulk, non-profits may be able to negotiate better pricing from vendors, while also reducing the time and effort required for device setup and maintenance.
However, it's important to consider the needs` of employees when selecting a device to standardise on. While a particular device may be easier to manage and maintain, it may not be the best fit for all employees. IT teams should work closely with employees to understand their preferences and ensure that the device selected meets their needs while also being easy to manage and maintain.
7. Bring-your-own-device (BYOD) policies
BYOD can be beneficial for non-profits in certain circumstances, as they allow employees to use their personal devices for work-related tasks. This can be appealing to employees who prefer to use their own devices and may increase their productivity. In addition, BYOD can reduce procurement costs.
However, BYOD policies can also present unique challenges for IT teams, as they introduce additional security considerations that need to be addressed. One benefit delivered by MDM enrolment is the creation of a partition on the device to house company data, ensuring that the personal and business data are siloed. In the event of a lost device, IT must be informed immediately so that they can take appropriate action.
When considering a BYOD policy, it's important to weigh the benefits and drawbacks carefully. While it can reduce costs for the organisation, it can also create security concerns if not managed properly. IT teams should work closely with employees to ensure that BYOD policies are effective and secure, while also meeting the needs and preferences of employees.
Further considerations
Change management is an essential component of any MDM implementation project. Without proper change management, the transition to MDM can be difficult for end-users, causing frustration and a lack of adoption. It's essential to identify the individuals who will be most affected by the changes, establish clear communication channels, and provide training and documentation to ensure a successful rollout. Change management helps to ensure that the project runs smoothly and that the users understand and are comfortable with the new system.
At Dog and Bone, we understand that implementing Mobile Device Management can be a daunting task, which is why we work closely with our clients to ensure a smooth transition. Change management is a crucial element of this process, as it helps to minimize any disruptions and ensures that employees are fully engaged in the process. We start by conducting a comprehensive assessment of our clients' current systems and workflows, identifying any potential issues and devising a strategy to overcome them.
Mobile device management is an essential tool for non-profits looking to enhance their security posture. It provides a way to manage mobile devices remotely and enforce security policies to safeguard data. Our mobile device management experts have helped many not-for-profits and charities mitigate security risks and ensure that sensitive information is protected from unauthorised access.
If you’re interested in learning more about the benefits of Mobile Device Management, including how to run a secure mobile workforce, give us a call on (03) 9403 5700. Alternatively, fill in your details below and we’ll get in touch with you directly.