Making Technology Work Harder for Your NFP

Insights from Episode 12 of the Tech Talks with Taylor Podcast with Matt Walton

In Episode 12 of the Tech Talks with Taylor podcast, Dog & Bone CEO Matt Walton sat down with host Leanne Taylor to cut through the noise. From smarter mobile strategies to running better procurement processes, Matt shared practical ways to save money, free up resources, and put the focus back where it belongs — your mission.

🎧 Listen to Episode 12 here.

Here’s the highlights from the podcast:

Mobile Strategy & Savings

As Matt put it:

“We often find people are happy with their carrier, but they’re just not on the right plans. Tweaking that alone can save a lot of money.”

Dog & Bone has been doing this for 20 years — benchmarking contracts, optimising data pools, using tech funds wisely, and making sure organisations don’t pay premium prices for hardware they don’t need.

Ongoing Support & Billing Made Simple

Mobile contracts aren’t “set and forget.”

Matt explained how Dog & Bone’s Telco BI dashboard creates clarity:

“We can aggregate reporting across multiple vendors and present it simply. CFOs love our cost-reduction visual because it shows exactly what can be cancelled, what’s incorrect, and what savings can be claimed back.”

This creates visibility, makes vendors work harder for you, and frees up IT teams to focus on bigger priorities.

Outsourcing Telco Management

With IT teams stretched on cybersecurity and network priorities, outsourcing telco is often a no-brainer.

“Most people prefer us to do the service procurement… so they don’t have to sit on hold or chase billing errors. We can even deliver phones pre-configured and secure, ready to go on a new starter’s desk.”

Dog & Bone manages procurement, billing issues, and device rollout — turning a headache into a smooth process.

Pro Bono & Sector Commitment

The team is deeply committed to supporting not-for-profits.

“Over the years, we’ve contributed million dollars’ worth of services and discounts to the NFP sector. Our staff get so much pride out of helping organisations that run hospitals, shelters, social services and the like. That’s why we do what we do.”

Broader Tech Advisory

Beyond telco, Dog & Bone provides independent IT strategy and procurement support — from CIO advisory roles to AI workshops and system implementation oversight. It’s all about helping clients make smart, ethical technology choices that suit their needs.

Managing the RFP Process

For councils, schools, and enterprises running tenders, Matt stressed the importance of requirements gathering and evaluation:

“It’s easy to download an RFP template, but the key is understanding what you actually need before you go to market. We help design the right solution, get the right vendors on the shortlist, and make sure proposals are apples with apples.”

That independent oversight reduces risk and ensures clients end up with the best long-term partner.

A Client Story: Brotherhood of St Laurence

One standout example:

“We helped the Brotherhood of St Laurence with a holistic mobile strategy, including moving carriers. The result was half a million dollars in savings plus better solutions for staff.”

That’s money going straight back into frontline services — exactly where it belongs.

Listen In

From saving money on mobiles to simplifying tenders, Episode 12 is packed with practical insights for leaders who want their tech to work harder.

👉 Listen to the full episode here.

Because at the end of the day, technology should back you up, not trip you up.