Get in touch!

If you're looking for support we're always happy to help or point you in the right direction. Give us a call on 03 9403 5700.

Or book a chat below to speak to our lovely Account Director Amber and she'll help you find the right technical consultants to speak to.

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Amber Beard, Account Director

Get Telco Management support

Tell us about your organisation and what Telco Management support you need and we'll get in touch with you!

Choose a package or build your own solution

It's important that you get to choose a solution that is the right fit for you. This is why we also give you the option to build your own solution from our list of services!

If you're after a package that's ready to go we have three standard Telco Management solutions, offering increasing levels of ongoing support. ​

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Telco Expense Management & Reporting

This is the minimum level of Telco Expense Management (TEM) we recommend.  It includes monthly auditing, billing issue resolution and an initial mobile optimisation to ensure you're getting the services you need at the best price.

Proactive Telco Expense Management

This level involves a more proactive version of Telco Expense Management & Reporting and includes ongoing mobile optimisation and further cost management tools to ensure you save on your telco bills before you're billed!

Holistic Telco
& Device Management

This is our holistic Telco Management package. In addition to features included in our other packages,  it adds Mobile Device Management (MDM) and procurement and SMS bill reporting to keep your fleet secure, informed and empowered.

Expense Reporting & Auditing​

Mobile Data Usage Management​

Monthly Client Engagement

Billing Resolution Management​

Cost Savings Implementation​​

Rates Verification​

Service Procurement & Macs​

Basic PMO​

Initial Mobile Optimisation​

Expense Reporting & Auditing​

Mobile Data Usage Management​

Monthly Client Engagement

Billing Resolution Management​

Cost Savings Implementation​​

Rates Verification​

Service Procurement & Macs​

Basic PMO​

Initial Mobile Optimisation​

Ongoing Mobile Optimisation

Cost Centre Reporting & Management​

Expense Reporting & Auditing​

Mobile Data Usage Management​

Monthly Client Engagement

Billing Resolution Management​

Cost Savings Implementation​​

Rates Verification​

Service Procurement & Macs​

Basic PMO​

Initial Mobile Optimisation​

Ongoing Mobile Optimisation

Cost Centre Reporting & Management​

SMS Bill Reporting​

Technical Support​ (Fault Management)

MDM enrolment

Mobile Device Procurement

Management & Monitoring​

Equipment Research & Advice​

Contract Status Tracking​

SIP, NBN & Copper decommission

 

Whether its a strategic roadmap, governance framework or ongoing strategic oversight, we work with you organisation to make sure your tech & telco is supporting your strategic goals and mission.

Strategy

Management

Having the right technical and strategic resources supporting your team frees up your in-house resources so they can focus on the services you deliver. We can provide oversight and governance of your IT strategy or take care of the nitty gritty of your telco contacts.

Procurement

Everyone says they’ve got the best tech or telco options for your organisation. We make sure you really are with the right vendor and contract for your organisation and that you’re getting the most out of your partnerships.

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