OVERVIEW

Dog and Bone understands the value of outsourcing your IT operations and service delivery. Too often however we note a disconnect between what your organisation needs, and the IT service actually delivered. This can have a huge impact on your ability to deliver your services and compete in your market.

CIO as a Service (CIOaaS) is designed to sit between your management and external IT service providers, and provide effective ongoing high-level management of IT strategy execution and IT service delivery contracts. In addition, you have access to technical expertise and advice at times of change, to support your organisation in acquiring the technology it needs to deliver on its mission.

THE DETAILS

Dog and Bone's CIOaaS is available in three (3) tiers:

1. Ongoing Advice & Engagement

Recommended for organisations seeking ongoing CIO-level advice to support strategy and decision-making.

This package is ideal for those organisations wishing to access CIO-level expertise to support internal development and decision-making. Typically suited to smaller organisations with capable day-to-day IT support, this provides access to high-end industry expertise and consultation for a fraction of the cost.

2. Collaborative Oversight

Recommended for organisations looking to inject expertise to support Executive and internal IT resources.

Collaborative Management provides all the core essentials to support corporate IT governance and complement, coach and mentor internal IT resources. Our additional support & monitoring provides effective strategic and service oversight, and ensures best return on technology acquisitions and investments.

3. Full Strategic Oversight

Recommended for organisations looking for full oversight of IT strategy and services.

This is Dog and Bone’s comprehensive strategic oversight service, designed for those organisations that do not have internal IT expertise and resources. This product provides complete support for effective corporate IT governance, covering oversight of IT strategy, service performance, technology contracts and acquisitions, and Information Security policy and compliance framework.

The service design is informed by the framework standard for corporate governance of information technology (AS/NZS ISO/IEC 38500:2010), covering high-level management of IT policy and IT acquisitions in addition to IT strategy and IT service delivery performance.