Worldwide Consumer Survey on Broadband

Consumer International, a peak global body representing consumer rights, is currently conducting a worldwide survey of 'consumers' experiences in accessing and using the Internet over broadband networks'. Proceeding from the view that internet access has grown to become fundamental to the lives of many consumers around the world, and that as services become more ubiquitous it will eventually become a necessity for all, the survey is positioned as the beginning of a longer-term Broadband initiative.This initiative aims to address a broad range of communications policy issues, including consumer-protection (such as advertising), human rights (such as freedom of expression and privacy), security, and accessibility.

The Consumer International broadband survey aims to be the most comprehensive survey of its type ever conducted. It is completely anonymous, and can be accessed here.